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Labor Expense Management – Start with the Basics

Even as we hope that we’ve seen the bottom of the recession, many of us are still watching our expenses closely.  While economic output may have stopped contracting according to economists, it doesn’t feel like the recession is over.  Most families are  saving more, paying down their debt and cutting back on discretionary expenses like lattes and vacations.   Faced with job losses and pay freezes, we’ve rediscovered the difference between necessity and luxury.

Businesses are in the same boat.  According to an April survey by Watson Wyatt, 70% of businesses have implemented some level of layoffs or downsizing.  For many, though, the difficult measures they’ve already taken haven’t been enough.   So what more can organizations do if they need to manage expenses even more closely?

They can get back to basics.  For families and businesses, this means measuring what you spend so you can plan and manage to a budget.  It means inspecting your largest variable expenses for opportunities to reduce those expenses.  For most organizations, that’s the workforce, somewhere between 30% and 80% of their operating budget on average.

According to Nucleus Reseach, many companies still rely on paper based or semi-automated timekeeping and payroll solutions, yet payroll errors can cost them over 1% of their payroll per year. In my conversation with David Caruso earlier this year, he indicated that more manufacturers are focusing on the use of automation to manage labor cost and productivity as they’ve reached the point of diminishing returns with other strategies for cost containment.  It can be hard to justify the capital outlay to invest in the hardware and software needed to automate time and attendance data collection, however the measurable returns are there to be had.

What has your company done to make the case to spend more in order to save more?

Happy Employee Appreciation Day!

We write here frequently about the benefits of expressing appreciation to your employees as a means of keeping them engaged, productive and committed to your organization.  Today at Kronos, we all got a memo from our CEO, Aron Ain, putting that advice into practice.  As is the case with most companies this year, resources have been tight and people have been working even harder than usual to keep our commitments to customers and to each other.  The note thanked us for all our hard work and delivered the following thank you gift to each of us:

As a small way to say thank you, we are providing all employees with an “Appreciation Day” to be taken during the months of July or August.  We hope you enjoy this additional day off to spend time with your friends and/or family.  It’s well deserved!

You won’t be surprised to learn that this memo generated a lot of goodwill at Kronos today.  What is your organization doing to thank you and your employees for their efforts?