Right Person, Right Place, Right Time
Thursday, 01. 5. 2012 – Category: All Blog Posts, Customer Satisfaction, Workforce Development
I’ve had several outstanding customer experiences in the last two weeks that point to the importance of empowered and engaged employees on the front lines of an organization. I don’t know how these organizations hire or train their people, but I know that the results are working (at least for me). Following is the story [...]
Announcing Kronos Retail Labor Index
Tuesday, 09. 8. 2009 – Category: All Blog Posts, Customer Satisfaction, Labor Market, Management Tips, Meaning of Work, Podcast, Work Life Balance
The following guest blog post from Robert Yerex, chief economist at Kronos, introduces the Kronos Retail Labor Index being announced today:
The most interesting part of my job as chief economist at Kronos is working with the huge data sets made available through our hiring system. Based on application and hiring records from 69 of our [...]
The Domino’s Effect – Presenteeism Among Food Handlers
Friday, 04. 17. 2009 – Category: Absence Management, All Blog Posts, Customer Satisfaction
While Domino’s has been in the news this week due to the unfortunate video hijinks of a couple of their workers in North Carolina, the issue of sick food handlers is one of serious and ongoing concern according to our board member, David Creelman who submitted the following food for thought:
Here is a big issue [...]
Climbing the Hourly Ladder – An Interview with Paul Facella
Wednesday, 12. 31. 2008 – Category: All Blog Posts, Customer Satisfaction, Employee Retention, HR Technology, Labor Market, Management Tips, Podcast, Workforce Development, Workforce Software
I recently had the pleasure of interviewing Paul Facella, a former Regional Vice President of McDonald’s Corporation and now CEO of Inside Management. He is author of Everything I Know about Business I Learned at McDonald’s (McGraw-Hill, 2008). During Paul’s 34 year career with McDonald’s, he learned a lot about growing his own career as [...]
KronosWorks 2008 Opens with a Tingle
Monday, 10. 20. 2008 – Category: All Blog Posts, Customer Satisfaction
From the land of the divine rodent (Orlando), KronosWorks 2008 opened with a tingle this morning – Jimmy Tingle, that is. Tingle, a well known Boston area comedian, emceed the morning session in Orlando and left the crowd wanting more of his “Jimmy Tingle for President” routine. He introduced and interviewed Aron Ain, CEO of [...]
Order the Book!
This is a practical and thought-provoking compilation of experiences focused on what drives and sustains successful organizations. Its contributing authors, all well-respected individuals from academia and industry, go beyond theory showing the reader wisdom — and a roadmap for growing and sustaining any organization.
John Boudreau, PhD, Professor and Research Director, USC’s Marshall School of Business and Center for Effective Organizations
Receive new blog posts via email
Additional Resources
- American Management Association
- American Payroll Association
- American Staffing Association
- College and University Professional Association for Human Resources
- Corporate Voices for Working Families
- Everyone's Economy
- HCI Enterprise Workforce Management Community
- HR Capitalist
- HR Magazine
- HR Pulse
- HR.com magazine
- Human Capital Institute
- Human Capital Source
- Human Resource Executive
- Institute of Management and Administration
- International Association for Human Resource Information Management
- It's About Time
- Jason Corsello’s Human Capitalist
- John Ingham’s strategic HCM blog
- Kleiman HR Exchange
- Kronos Incorporated
- Personnel Today
- Society for Human Resource Management
- The Cenek Report
- The Conference Board
- The Cynical Girl
- The Future of Work
- The Great Place to Work Institute
- The HR Specialist
- The Journal of Human Resources
- TLNT – The Business of HR
- U.S. Department of Labor
- U.S. Department of Labor, Bureau of Labor Statistics
- Workforce Management Magazine
- Working Smarter Cafe
Associations
- American Management Association
- American Payroll Association
- American Staffing Association
- College and University Professional Association for Human Resources
- Corporate Voices for Working Families
- HR Magazine
- Human Capital Institute
- Institute of Management and Administration
- International Association for Human Resource Information Management
- Personnel Today
- Society for Human Resource Management
- The Future of Work
Blogroll
Blog Categories
- Absence Management (7)
- All Blog Posts (165)
- Customer Satisfaction (13)
- Employee Retention (29)
- Employee Tips (2)
- HR Technology (11)
- Labor Cost Management (4)
- Labor Market (25)
- Labor Productivity (4)
- Management Tips (23)
- Meaning of Work (8)
- Podcast (19)
- Recruiting (6)
- Work Life Balance (20)
- Workforce Development (18)
- Workforce Software (13)