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Posts from the ‘Healthcare Staffing’ Category

Investing in Frontline Healthcare Workers

healcare workerThis guest post is written by  Fred Dedrick, Executive Director, National Fund for Workforce Solutions.  The National Fund for Workforce Solutions is a growing national partnership of employers, workers, communities and philanthropy that strengthens local economies by implementing demand-driven strategies that create talent supply chains, advance workers into family-supporting careers, and improve workforce development systems.  Read on to learn more about their healthcare initiatives.  

Flux, transformation, and growth. Three adjectives that explain the state of American healthcare delivery. Facing raising patient expectations, plateauing resources, ACA implementation, shifting demographics, workforce shortages, and a host of other factors are leading health care organizations across the United States into a constant state of transformation and change. While some are growing through unprecedented mergers, others are striving to become more efficient, effective, and flexible.

By making strategic investments in their workforce, America’s healthcare providers are striving to do more with less. Specifically, many are investing in the skills and careers of their frontline workers. Ranging from patient transporters to medical coders to medical assistants, this frontline workforce often deals directly and regularly with patients thereby making a tremendous impact on a patient’s quality of care and experience. Efforts to train and empower this workforce are diverse and designed to meet unique factors to each provider and community, but the trend is happening across the United States, across the health care continuum, and among all types of organizations.

Big and small, providers serious about raising outcomes are advancing their successes by investing in their frontline workers. Programs like Cleveland Clinic’s “My Career Plan” and onsite training helped more than 1,500 employees develop new skills directly related to their work in 2014. In addition, organizational cultures at organizations like East Boston Neighborhood Health Center are encouraging all frontline employees—regardless of standing, occupation, or skill level—to build successful careers by developing high-demand skills.

To record and support this transformational approach to healthcare delivery, CareerSTAT, a national partnership of healthcare representatives investing in frontline workers, has started recognizing Frontline Health Care Worker Champions to monitor, record, and acknowledge employers leading in frontline worker development. The national initiative is accepting applications until March 4, 2016 for 2016 Frontline Health Care Worker Champions so if you know of an organization that is working to support the career development of their frontline staff, encourage them to apply for national recognition today.

Have You Thanked a Nurse Today?

October 5-11 is Emergency Nurses Week here in the US.   At Kronos, our single largest customer population is in healthcare.  From standalone long term care facilities to the biggest healthcare networks in the world, we are helping healthcare providers help their patients.

In the latest installment in our 1 in One Hundred Million video series celebrating workers, we talk to Vanessa, an ER nurse in Massachusetts.  Like most nurses you meet, her overwhelming focus is on providing care.  Watch, enjoy, and share with a nurse who’s made a difference in your life.

You can watch Vanessa’s story here:

Prior Posts About Why We Value Nurses:

Kronos Video Tributes to Nurses

Thank You Post to Dad’s Nurse, Katy

Brooksby Village, Employee Engagement and National Dance Day

This item just arrived in my email, and made my day.   Brooksby Village is an Erickson Living community in Peabody, Massachusetts.  My dad lives there on their dementia unit as he has Alzheimers Disease.  I’ve been extremely impressed with the employees at Brooksby for years.  I think the video below says it all about the collaboration, good humor and compassion these folks bring to their jobs.  I don’t know what they do to attract and retain the staff they have, but in 4 years, I’ve never experienced anything but kindness, professionalism, and great team spirit from these folks.  Read the email below from the administrator where my Dad lives and watch the video if you want to see a glimpse of employee engagement in action.

“This week residents and staff at Brooksby Village got together to create a dance video for National Dance Day.  This was for the TV show, “So You Think You Can Dance” which airs on Fox.  All participates had about a week to learn the choreography and then filmed their performance together on Tuesday of this week.  A tape of the performance has been sent into the TV show and we are all hoping they will choose to air on the 7/30 show beginning at 8pm.  Hope to see Brooksby on primetime TV!  ”


Thank You, Storm Heroes