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Posts from the ‘HR Technology’ Category

Employee Burnout & Fatigue – Tweet Chat Highlights

employeeburnoutWe had a very engaging tweet chat today regarding employee burnout and fatigue in the workplace. A number of thought leaders weighed in on how burnout affects employees and their employers; best practices on how to help prevent employee burnout/fatigue; how technology plays a role; and more.

You can view the entire tweet chat below (as well as here), or search via #KronosChat on Twitter. We’d love to know what you think about this topic – tweet us using #KronosChat, or comment below to share your thoughts.

What Do HR Practitioners Wish Their Tech Vendors Knew About Them?

william tincup cartoonWilliam Tincup, Workforce Institute board member and Principal Analyst at KeyInterval Research, recently published a research report on the Ideal Tech Vendor Relationship.   The research examines the relationship between HR Enterprise Software vendors and their target customer, the HR practitioner. The findings paint a picture of how the HR and technology relationship is working today and outline the best practices used by those who have seemingly found the secret sauce.

William and I discussed their findings recently, and you can listen in on our discussion via the podcast player at the bottom of this post.  One of the highlights of the research we discussed was just how important user adoption was to HR tech buyers, even more important than budget and meeting project schedules when it came to their evaluation of their implementation experience.  Most (78%) of the respondents in this research rated their products satisfactorily, but want more out of the relationships they have (or don’t) with their vendors.  Listen to the podcast below to hear from William about:

  •  What findings were the most surprising?
  • What common myths you were able to dispel?
  • What are the main drivers that cause HR practitioners to fire a vendor?
  • What are the disconnects between  how the HR practitioner views what’s most important versus the perceptions of how technology vendors view the relationship?
  • What do the best vendor-practitioner relationships have in common?

Listen in on our conversation below and join it by adding your comments to this post.  What are your best and worst stories about dealing with tech vendors?

 

 

Podcast: Walk a Mile in Their Boots for Change Management Success

cavendersWe all know that change can be hard, especially at work.  And in the retail environment, where every store manager has his or her own business to run, change mandates cascading down from corporate aren’t always welcome.  There are leaders out there, however, who are adept at leading change in their organizations and from whom we can learn a thing or two.

One of those leaders is Jim Thompson, chief financial officer at Cavender’s, a family-owned and operated western wear and cowboy boot retailer with more than 70 locations across the United States.  In the last several years, he has been rolling out Kronos workforce management technology across his organization in order to optimize both customer service and productivity.  He has done so successfully through the savvy application of change management principles – especially with regard to involving representatives of the stakeholders most impacted by the proposed changes, the store managers.

You can listen to a podcast of our conversation below to hear Jim’s responses to these and other questions:

  1. What are Jim’s “5 C’s” for change management success?
  2. How Cavender’s choose employees to help design the solution?
  3. How did involving store managers in the process impact the timelines and outcomes of the projects?
  4. How did this approach impact user adoption of the new system?
  5. Are they receiving the benefits they expected?

 

What are your thoughts about what it takes to lead a successful change effort?