<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"
>

<channel>
	<title>The Workforce Institute &#187; Workforce Development</title>
	<atom:link href="http://www.workforceinstitute.org/category/workforce-development/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.workforceinstitute.org</link>
	<description>The Workforce Institute Helps Empower Organizations to Address Human Capital Management Issues</description>
	<lastBuildDate>Tue, 07 Feb 2012 15:54:29 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<!-- podcast_generator="Blubrry PowerPress/1.0.9" mode="advanced" entry="normal" -->
	<itunes:summary>The Workforce Institute Helps Empower Organizations to Address Human Capital Management Issues</itunes:summary>
	<itunes:author>The Workforce Institute</itunes:author>
	<itunes:explicit>no</itunes:explicit>
	<itunes:image href="http://www.workforceinstitute.org/wp-content/plugins/powerpress/itunes_default.jpg" />
	<itunes:subtitle>The Workforce Institute Helps Empower Organizations to Address Human Capital Management Issues</itunes:subtitle>
	<image>
		<title>The Workforce Institute &#187; Workforce Development</title>
		<url>http://www.workforceinstitute.org/wp-content/plugins/powerpress/rss_default.jpg</url>
		<link>http://www.workforceinstitute.org/category/workforce-development/</link>
	</image>
		<item>
		<title>Right Person, Right Place, Right Time</title>
		<link>http://www.workforceinstitute.org/blog/right-person-right-place-right-time/</link>
		<comments>http://www.workforceinstitute.org/blog/right-person-right-place-right-time/#comments</comments>
		<pubDate>Thu, 05 Jan 2012 20:59:05 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=2929</guid>
		<description><![CDATA[I&#8217;ve had several outstanding customer experiences in the last two weeks that point to the importance of empowered and engaged employees on the front lines of an organization.   I don&#8217;t know how these organizations hire or train their people, but I know that the results are working (at least for me).  Following is the story [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/right-person-right-place-right-time/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Gaming the Clock</title>
		<link>http://www.workforceinstitute.org/blog/gaming-the-clock/</link>
		<comments>http://www.workforceinstitute.org/blog/gaming-the-clock/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 13:13:24 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Labor Cost Management]]></category>
		<category><![CDATA[Labor Productivity]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[Workforce Software]]></category>
		<category><![CDATA[gaming the clock]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[time and attendance]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=1044</guid>
		<description><![CDATA[In a recent survey we conducted with Harris Interactive, we asked over 700 hourly paid employees if they had ever cheated in reporting their hours in order to increase their paycheck.  Twenty-one percent indicated that they had.  Not surprisingly, of the 21% of respondents who admitted to cheating on their time reporting, the highest percentage [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/gaming-the-clock/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>June is Innovation Month</title>
		<link>http://www.workforceinstitute.org/blog/june-is-innovation-month/</link>
		<comments>http://www.workforceinstitute.org/blog/june-is-innovation-month/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 20:30:43 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[HR Technology]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[Workforce Software]]></category>
		<category><![CDATA[an wang]]></category>
		<category><![CDATA[john landry]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[lotus]]></category>
		<category><![CDATA[mark ain]]></category>
		<category><![CDATA[mark dane]]></category>
		<category><![CDATA[wang]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=1127</guid>
		<description><![CDATA[&#8230;at least according to Scott Kirsner of the Boston Globe.  Scott is encouraging his readers to think about ways to revive the New England economy from its doldrums by supporting new innovators and innovations.  You can visit his website for ideas on how to &#8220;make new connections, share your expertise, find out about and support [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/june-is-innovation-month/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Human Capital Valuation: Measuring What Matters</title>
		<link>http://www.workforceinstitute.org/blog/human-capital-valuation-measuring-what-matters/</link>
		<comments>http://www.workforceinstitute.org/blog/human-capital-valuation-measuring-what-matters/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 21:41:49 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=850</guid>
		<description><![CDATA[In the current economy, organizations may be tempted to decrease or forgo new employee training or other workforce development programs in order to reduce short term expenses.    One of our Kronos colleagues, Dr. Robert P. Yerex, explores quantitative methods for examining those types of decisions in a  new paper titled “Valuation of Human Capital – [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/human-capital-valuation-measuring-what-matters/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Guest Blog: The Obama Workforce Agenda</title>
		<link>http://www.workforceinstitute.org/blog/guest-blog-the-obama-workforce-agenda/</link>
		<comments>http://www.workforceinstitute.org/blog/guest-blog-the-obama-workforce-agenda/#comments</comments>
		<pubDate>Fri, 30 Jan 2009 20:17:47 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Labor Market]]></category>
		<category><![CDATA[Management Tips]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[obama workforce agenda]]></category>
		<category><![CDATA[russell klosk]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=780</guid>
		<description><![CDATA[The following guest blog post is submitted by our board member, Russell Klosk:
Even as we all watched the swearing in of our 44th President with the hope that things are going to get better,  we are grappling with current business and human resource environments plagued  by the  global economic recession and the worry that it [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/guest-blog-the-obama-workforce-agenda/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Workforce Stimulus Plan</title>
		<link>http://www.workforceinstitute.org/blog/workforce-stimulus-plan/</link>
		<comments>http://www.workforceinstitute.org/blog/workforce-stimulus-plan/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 16:04:19 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Employee Retention]]></category>
		<category><![CDATA[Labor Market]]></category>
		<category><![CDATA[Management Tips]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[andy brantley]]></category>
		<category><![CDATA[deb mcgrath]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[mel kleiman]]></category>
		<category><![CDATA[tim lett]]></category>
		<category><![CDATA[workforce institute]]></category>
		<category><![CDATA[workforce stimulus]]></category>
		<category><![CDATA[workforce stimulus plan]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=731</guid>
		<description><![CDATA[As our new President is inaugurated today, we’re all keen to see the audacity of hope converted into the realization of productive change that can restore our economy and put our growing numbers of unemployed Americans back to work. One of the most burning issues for many Americans is what the new administration will do [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/workforce-stimulus-plan/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Climbing the Hourly Ladder &#8211; An Interview with Paul Facella</title>
		<link>http://www.workforceinstitute.org/blog/climbing-the-hourly-ladder-an-interview-with-paul-facella/</link>
		<comments>http://www.workforceinstitute.org/blog/climbing-the-hourly-ladder-an-interview-with-paul-facella/#comments</comments>
		<pubDate>Wed, 31 Dec 2008 14:53:56 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Employee Retention]]></category>
		<category><![CDATA[HR Technology]]></category>
		<category><![CDATA[Labor Market]]></category>
		<category><![CDATA[Management Tips]]></category>
		<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[Workforce Software]]></category>
		<category><![CDATA[hourly career opportunities]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[Paul Facella]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=696</guid>
		<description><![CDATA[I recently had the pleasure of interviewing Paul Facella, a former Regional Vice President of McDonald&#8217;s Corporation and now CEO of Inside Management.  He is author of Everything I Know about Business I Learned at McDonald&#8217;s (McGraw-Hill, 2008).   During Paul&#8217;s 34 year career with McDonald&#8217;s, he learned a lot about growing his own career as [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/climbing-the-hourly-ladder-an-interview-with-paul-facella/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
<enclosure url="http://www.workforceinstitute.org/wp-content/uploads/2008/12/facella-wfipodcastdec08.mp3" length="8720860" type="audio/mpeg" />
			<itunes:keywords>hourly career opportunities,joyce maroney,kronos,Paul Facella,workforce institute</itunes:keywords>
		<itunes:subtitle>I recently had the pleasure of interviewing Paul Facella, a former Regional Vice President of McDonald&#039;s Corporation and now CEO of Inside Management.  He is author of Everything I Know about Business I Learned at McDonald&#039;s (McGraw-Hill, 2008).</itunes:subtitle>
		<itunes:summary>I recently had the pleasure of interviewing Paul Facella, a former Regional Vice President of McDonald&#039;s Corporation and now CEO of Inside Management (http://www.insidemanagement.com).  He is author of Everything I Know about Business I Learned at McDonald&#039;s (http://www.mcdonaldsbook.com) (McGraw-Hill, 2008).   During Paul&#039;s 34 year career with McDonald&#039;s, he learned a lot about growing his own career as well as how to motivate and develop others to do so.  He was kind enough to share some of those lessons during our discussion and in a guest blog he wrote for us (below).

Click here (http://www.workforceinstitute.org/wp-content/uploads/2008/12/facella-wfipodcastdec08.mp3) to listen to a podcast of our discussion and read on to enjoy Paul&#039;s blog below.

(Paul&#039;s blog post is presented here as he submitted it to us)

The jobless figures for the U.S. economy in November were the worst in 34 years. With more than 9.5 million Americans now out of work--and rising--many job seekers are wondering if the American Dream is fading. Is it still possible in today&#039;s economic climate to work hard, rise up the corporate ladder, and get ahead?

No doubt about it. As someone with firsthand experience, I encourage you not to lose heart in this tough job market. There are opportunities hiding in some of the least likely places--namely, in the hourly workforce.

Like four out of seven McDonald&#039;s CEOs and three out of four senior-level managers, I started my stellar career climb at the bottom rung--as a crew member. That scenario is as likely today as it ever was.

But there&#039;s a caveat. If you want to grow in a company, you have to find one that has aggressive talent development policies and is committed to promoting from within. McDonald&#039;s, for example, has created more millionaires--including more women and minority millionaires--than any other American company. That&#039;s because the company culture is based on rewards and recognition. If you work hard there, you will be rewarded.

Job seekers who are willing to work for hourly pay initially, want to learn and develop, are ambitious, and have a clear vision of where they&#039;d like to be in three to five years are good candidates for such jobs. But don&#039;t waste your time at the bottom unless you are confident that the company hiring you has your best career interests at heart.

So how can you find out which companies have the right stuff for career advancement? The Bureau of Labor Statistics puts out a detailed and excellent set of guidelines and resources, at http://www.bls.gov/oco/oco20046.htm (http://www.bls.gov/oco/oco20046.htm), for finding out more about a prospective company before you say yes. Do as much homework as possible before an interview so you can be reasonably sure this will be a goal-and-growth-oriented job--not a dead-end job.

In your job interview, ask such questions as: What percentage of your mid- to senior-level managers are promoted from within? What programs and policies are set up for helping high-achieving employees develop new skills? Is mobility at your company limited, or could one apply for jobs for which one qualifies elsewhere in the company?

What types of companies have the peachiest low-end jobs that are likely to lead to bigger and better positions? One rule of thumb is size. Large Fortune 500 companies usually have well-developed promote-from-within policies and are dedicated to career advancement for their lower-end employees. Some of the names that consistently come up, in addition to McDonald&#039;s, are Walgreens, GE, FedEx, Enterprise Rent-a-Car, and LL Bean. Each of these organizations has a track record for fast-tracking low-rung workers, such as store clerks, drivers, and low-end office workers into managerial positions. Also, the US military is well known for recognizing exceptional smarts and talents and promoting promising people quickly.

The take-away message is this: If you&#039;re discouraged about the job market,</itunes:summary>
		<itunes:author>The Workforce Institute</itunes:author>
		<itunes:explicit>no</itunes:explicit>
	</item>
		<item>
		<title>Greetings from the Workforce Institute Executive Summit</title>
		<link>http://www.workforceinstitute.org/blog/greetings-from-the-workforce-institute-executive-summit/</link>
		<comments>http://www.workforceinstitute.org/blog/greetings-from-the-workforce-institute-executive-summit/#comments</comments>
		<pubDate>Tue, 21 Oct 2008 22:13:04 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Management Tips]]></category>
		<category><![CDATA[Meaning of Work]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[bill bradley]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[rich karlgaard]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=497</guid>
		<description><![CDATA[Today I emceed the second annual Workforce Institute Executive Summit &#8211; a day long session we run for executives who are attending our KronosWorks conference.  You can find today&#8217;s agenda and speaker bios at www.workforceinstitute.org/event. 
Here are some of my favorite insights from today&#8217;s speakers:
From Rich Karlgaard, Publisher of Forbes &#8211; 
Why do people feel [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/greetings-from-the-workforce-institute-executive-summit/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Treating Hourly Workers like Professional Employees</title>
		<link>http://www.workforceinstitute.org/blog/treating-hourly-workers-like-professional-employees/</link>
		<comments>http://www.workforceinstitute.org/blog/treating-hourly-workers-like-professional-employees/#comments</comments>
		<pubDate>Tue, 23 Sep 2008 23:04:48 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Employee Retention]]></category>
		<category><![CDATA[Labor Market]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[hourly employee retention]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[Steve Hunt]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=391</guid>
		<description><![CDATA[
Today&#8217;s post is courtesy of our board member,  Steven T. Hunt, Ph.D, SPHR.

A recent study found that many American workers between 18 and 29 plan to remain in hourly jobs for the majority of their careers (Gurchiek, 2008). This includes careers in what are sometimes viewed as “entry-level” hourly jobs found in the retail, service, [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/treating-hourly-workers-like-professional-employees/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>My Chat with Robert Reich</title>
		<link>http://www.workforceinstitute.org/blog/my-chat-with-robert-reich/</link>
		<comments>http://www.workforceinstitute.org/blog/my-chat-with-robert-reich/#comments</comments>
		<pubDate>Wed, 17 Sep 2008 21:33:20 +0000</pubDate>
		<dc:creator>Joyce Maroney</dc:creator>
				<category><![CDATA[All Blog Posts]]></category>
		<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Workforce Development]]></category>
		<category><![CDATA[joyce maroney]]></category>
		<category><![CDATA[kronos]]></category>
		<category><![CDATA[Robert Reich]]></category>
		<category><![CDATA[Supercapitalism]]></category>
		<category><![CDATA[workforce institute]]></category>

		<guid isPermaLink="false">http://www.workforceinstitute.org/?p=361</guid>
		<description><![CDATA[
I recently had the opportunity to interview Robert Reich, Professor of Public Policy at the Goldman School of Public Policy at the University of California at Berkeley and former secretary of labor under President Bill Clinton. Professor Reich has written eleven books, including The Work of Nations, which has been translated into 22 languages; the [...]]]></description>
		<wfw:commentRss>http://www.workforceinstitute.org/blog/my-chat-with-robert-reich/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="http://www.workforceinstitute.org/wp-content/uploads/2008/09/1220548581.mp3" length="6005546" type="audio/mpeg" />
			<itunes:keywords>joyce maroney,kronos,Robert Reich,Supercapitalism,workforce institute</itunes:keywords>
		<itunes:subtitle> - I recently had the opportunity to interview Robert Reich, Professor of Public Policy at the Goldman School of Public Policy at the University of California at Berkeley and former secretary of labor under President Bill Clinton.</itunes:subtitle>
		<itunes:summary>(http://www.workforceinstitute.org/wp-content/uploads/2008/09/supercapitalism2.jpg)

I recently had the opportunity to interview Robert Reich, Professor of Public Policy at the Goldman School of Public Policy at the University of California at Berkeley and former secretary of labor under President Bill Clinton. Professor Reich has written eleven books, including The Work of Nations, which has been translated into 22 languages; the best-sellers The Future of Success and Locked in the Cabinet, and his most recent book, Supercapitalism. His articles have appeared in the New Yorker, Atlantic Monthly, New York Times, Washington Post, and Wall Street Journal. Professor Reich is co-founding editor of The American Prospect magazine and his weekly commentaries on public radio’s &quot;Marketplace&quot; are heard by nearly five million people. 

Our conversation focused on his book, Supercapitalism, in which he dissects how globalization and technology have simultaneously expanded Americans&#039; roles as investors and consumers while negatively impacting the ability of many Americans to earn a living wage.   We talked about what we can do as individuals, as well as what we should require as citizens in a democracy, to ensure an adequate wage and standard of living for all Americans.

You can hear a podcast of our discussion here:

Workforce Institute  (http://www.workforceinstitute.org/wp-content/uploads/2008/09/1220548581.mp3)Interview with Robert Reich (http://www.workforceinstitute.org/wp-content/uploads/2008/09/1220548581.mp3)</itunes:summary>
		<itunes:author>The Workforce Institute</itunes:author>
		<itunes:explicit>no</itunes:explicit>
	</item>
	</channel>
</rss>

