We had a very engaging tweet chat today regarding employee burnout and fatigue in the workplace. A number of thought leaders weighed in on how burnout affects employees and their employers; best practices on how to help prevent employee burnout/fatigue; how technology plays a role; and more.
You can view the entire tweet chat below (as well as here), or search via #KronosChat on Twitter. We’d love to know what you think about this topic – tweet us using #KronosChat, or comment below to share your thoughts.
Today, Team USA lost to Germany in the World Cup, but still advances to the knockout round. Whether the US advances any further remains to be seen, but lots of employees worldwide will continue to follow these matches with interest, including during work hours. Employers will ignore the potential workplace disruption of the World Cup and other summertime distractions at their peril. We know the summertime crunch is one of the peak seasons for unplanned absences – those absences that have the highest impact on workplace productivity.
If you’d like help thinking about how to mitigate the impact of unplanned absences in your organization this summer, read on for our advice about how to balance employees’ need for time off with the demands of your business.
- Implement an absence policy. If you do not have one already, an absence policy to balance employee and employer needs is the first step in addressing the potential problem.
- Communicate the policy. There’s little point in having an absence policy if you do not communicate it to employees. Highlight any specific rules around time-off requests during the World Cup.
- Encourage proactive communications between managers and staff about requests to take time off, or to work a different schedule. Unplanned absences are more expensive to manage than those you know are coming.
- Support flexibility. Consider early starts and early finishes for 5:00 p.m. kick-offs and late starts/late finishes for staff who want to sleep in after a big game. But make sure that you have a system in place to cope with monitoring the flex hours.
- Consider unpaid leave. Planned absence is always easier for a business to manage than unscheduled absence. Accept that staff will find a way to watch key matches – unplanned absence is expected to be high during the World Cup. Offer staff the opportunity to book unpaid leave up to a maximum number of days.
- Make controlling absenteeism a business priority. There’s no excuse not to be in control of absence. Business tools are available to control and monitor absence levels and trends – you can even set the parameters to alert you to all unscheduled absences on match days, or on the morning after a big game.
- Enforce the absence policy. Any absence policy needs to be monitored and enforced consistently and fairly throughout the organization to curb unscheduled absences – more than half of employed adults believe that their work performance is negatively impacted when attendance policies are not fairly enforced.
- Provide incentives for excellent attendance. In large organizations, time and attendance systems are an invaluable tool for tracking and reporting on attendance levels. Many organizations effectively use perfect attendance bonuses as an incentive to reduce absenteeism.
- Be realistic. Rather than hindering staff enthusiasm over the World Cup, go with it – install a TV in the staff room; sit down and enjoy the matches with your staff – and with a bit of luck, you’ll improve staff morale for long after the ref blows the final whistle. The picture above was from the Kronos cafeteria today where the game was on the big screens, and free popcorn was available for all while we enjoyed the game together.
- Make absence management part of your long-term business plan. Managing absenteeism isn’t simply a tactical activity for the duration of the World Cup. Organizations can benefit from a well-designed, consistently monitored absence policy.
Boston is awash in Red Sox fever today after last night’s stunning win at Fenway. My colleagues and I are remarking on how light the traffic was this morning coming in to work. The sports hooky survey we did last year indicates that 11% of Americans will admit to having skipped work to watch a sporting event or to recover from staying out late after having watched one. It certainly seems like a lot more than 11% of my fellow commuters are taking it easy this morning.
What about you? Do you think the World Series had any impact on your commute or your productivity today?