I’ll take some flies with that…
Tuesday, 03. 2. 2010 – Category: All Blog Posts, Podcast
I recently attended the Net Promoter Conference in New York City and had the pleasure of hearing Director of Customer Service Tom Graves and CEO Jim Parrish of Carolina Biological Supply talk about how they’ve grown their business by investing in the skills of their frontline workers. Carolina supplies college and high school science departments [...]
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