Today's post is courtesy of Joyce Maroney, Executive Director of the Workforce Institute.

We've published a number of articles this year focusing on the promise - and some of the potential pitfalls - of implementing artificial intelligence solutions in the workplace. At the bottom of this post, you can download an infographic that summarizes some of the research on this topic we've released this year.  Sooner or later, you're going to encounter AI in your workplace.  How do you prepare for that?

I've spent a lot of time on both sides of the new technology issue - as a provider deploying software for customers and as the customer trying to make a vendor's technology work in my environment.  Success with these projects can be summarized in the old expression "This would all be so easy if it weren't for the people".  I don't know where this expression originated, but I've heard it many times, especially when I was knee deep in a complex change management situation.  It's funny, in a dark humor kind of way.  Because of course there is no successful end game unless you can satisfy all the people who'll be affected by the new technology.   

Artificial intelligence solutions can generate real fear among employees who may worry that it will eliminate jobs or be particularly hard to use.  So what's the magic formula to implement the right AI solutions in your business without alienating your employees?

What has been your experience with AI to date?  What would you add to the list of tips above?

infographic-preview

Download Infographic PDF

PredictionsWe had a very engaging tweet chat today regarding workplace trends and predictions for 2017. Several members of The Workforce Institute Advisory Board, as well as other industry influencers, weighed in on some of the most critical shifts they expect to see in the workplace this year.

Missed the chat? You can view the entire transcript below (as well as here), or search via #KronosChat on Twitter. We'd love to hear what you think about this topic - tweet us using #KronosChat, or comment below to share your thoughts.

women techYesterday I had a conversation with our board member, Jeanne Meister, about the future of the workplace.  Jeanne is a Founding Partner of Future Workplace, LLC, a firm that provides executive education to HR leaders and high potential managers to build the skills they need to prepare for success in the workplace of the future.  Our far-ranging conversation covered social media, gamification, and workplace flexibility among other topics.  You can listen to the podcast to hear how organizations like Zappos, American Express and USAA are dealing with the following issues:

 

If you're interested in learning more about how gamification is being used in forward looking workplaces,  you can check out this cool infographic from Future Workplace on how organizations are using gamification at work:

Meister Gamification Infographicfinal06-24

You may also be interested in learning more about the HR Innovation Lab that Future Workplace is hosting with the Drucker Institute.  You can find more information about how innovation impacts HR practices here.

What's your organization doing to embrace (or avoid) the future?

 

Our newest board member, Jeanne Meister of Future Workplace, shared this video about how social technologies including mobile and gamification are changing the workplace.  Watch and enjoy.
[youtube=://www.youtube.com/watch?v=5h2MWDQ7FhM&w=560&h=315]

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