Working from Home
Friday, 05. 6. 2011 – Category: All Blog Posts, Podcast
According to the US Census Bureau in 2009 (most recent number available), approximately 4% of American workers work from home – about 5,000,000 people. More recently, a 2011 Kronos survey found that 14 percent of respondents had the option of working from home, while 27 percent felt that given the necessary technology they could work [...]
The Productivity Drain
Wednesday, 08. 26. 2009 – Category: All Blog Posts, Labor Cost Management, Labor Productivity
In our most recent survey conducted in conjunction with Harris Interactive, we asked over 1000 US workers how they are faring as the recession reaches the one year mark. Although there are some glimmers of hope being expressed that we’ve seen the worst of the recession, many of our respondents have already felt the impact in [...]
Finding and Keeping the “Keepers” – Recruiting Front Line Employees
Sunday, 06. 22. 2008 – Category: All Blog Posts, Customer Satisfaction, Employee Retention, Podcast, Recruiting
The latest chapter of the book we’re writing on achieving your optimal front line retention strategy is written by our board member, Mel Kleiman. The focus of this chapter is the key role that recruiting practices play in ensuring that the right talent is available, willing and able to serve on your organization’s front line.
For [...]
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This is a practical and thought-provoking compilation of experiences focused on what drives and sustains successful organizations. Its contributing authors, all well-respected individuals from academia and industry, go beyond theory showing the reader wisdom — and a roadmap for growing and sustaining any organization.
John Boudreau, PhD, Professor and Research Director, USC’s Marshall School of Business and Center for Effective Organizations
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