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BUSINESS ENVIRONMENT Corporate Philanthropy: Breakthrough or Buzzwords? Supporting Our Troops and Our Employees EMPLOYEE ISSUES A New Business Imperative: Managing the 21st Century Workforce Are Hourly Workers Professionals? By David Creelman The Challenge at Hand: Balancing Work and Family. What Makes “The Best Places” Different? Working in America: Absent Workforce Survey Highlights EMPLOYEE RETENTION Building a Retention Strategy for Hourly Workers The Role of Frontline Managers in Retaining Hourly Workers Increasing Hourly Workforce Productivity: Different Types of Work and Workers

MANAGING FOR RESULTS A New Business Imperative: Managing the 21st Century Workforce Strategies to Wage the Wars For Talent OLE: The Business Case For Labor Productivity Overall Labor Effectiveness: Achieving a Highly Effective Workforce People, Productivity, and Profit Finding Job Candidates With the Right Fit Book Excerpt: Hiring Success by Dr. Steven Hunt A CFO’s Guide to Creating a High Performance Organization Absenteeism - The Bottom-Line Killer Winning Customer Loyalty with a Demand-Driven Workforce Demand-Driven Workforce Management: Gaining a Competitive Advantage from Your Most Strategic Asset Recruit, Reward, Retain: A Look at Strategic & Operational Issues in Building the Right Workforce