I’ve had several outstanding customer experiences in the last two weeks that point to the importance of empowered and engaged employees on the front lines of an organization.   I don’t know how these organizations hire or train their people, but I know that the results are working (at least for me).  Following is the story [...]

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We hosted an interesting tweet chat this week with an illustrious group of HR experts  regarding their reflections on 2011 and predictions for 2012.  We talked about a variety of issues that have been hot topics in 2011 and that will undoubtedly continue to be important in 2012:  employee engagement, closing the skills gap between [...]

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Would you (still) marry me?

Wednesday, 11. 30. 2011  –  Category: All Blog Posts, Employee Retention

Today is my 26th wedding anniversary.  At 6:30 this morning, my husband called me from the road to ask me to marry him.  He’s done this every year since 1985, the year I clinched the best deal of my life.  And every year I say yes.
This got me to musing about the fundamentals of human [...]

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The ‘Learn and Earn’ Baker’s Dozen

Friday, 11. 4. 2011  –  Category: All Blog Posts

Within the next few weeks, our new book Elements of Successful Organizations will be available for order on Amazon. This anthology follows the book we published last year, Creating the Workforce – and Results – You Seek. In this sequel, we continue the conversation.
I’ll fill you in more about the contents of the book [...]

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The Pleasures of the Commute

Thursday, 10. 20. 2011  –  Category: All Blog Posts, Work Life Balance

Recently, I had a podcast discussion with our board members John Hollon and Sue Meisinger about the benefits of working from home for both the employer and the employee.  As the cartoon here illustrates, telework is not an option for all jobs.
I was thinking about that while driving to work this morning.  I have a [...]

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This is a practical and thought-provoking compilation of experiences focused on what drives and sustains successful organizations. Its contributing authors, all well-respected individuals from academia and industry, go beyond theory showing the reader wisdom — and a roadmap for growing and sustaining any organization.
John Boudreau, PhD, Professor and Research Director, USC’s Marshall School of Business and Center for Effective Organizations

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