ADVISORY BOARD OF THE WORKFORCE INSTITUTE AT KRONOS
DAVID ALMEDA, Ed.D., SPHR
Chief People Officer, Kronos
As chief people officer, David Almeda is responsible for overseeing the global human resources function at Kronos. In this role, he drives the company’s human capital management strategy – including talent acquisition and development, compensation and benefits, and employee engagement programs – to support the company’s continued growth, innovation, and profitability.
A firm believer that innovative ideas come from Kronites who work in every corner of the globe and that a talented workforce is the cornerstone of Kronos being successful, Almeda is passionate about employee development. An active advocate for Kronites to view Kronos as a great place to work and a company committed to health and wellness, Almeda is credited with bringing the WorkInspired employment brand to life at Kronos.
Almeda brings a wealth of human resources management expertise to Kronos, after having spent 16 years in various human resources functions at Staples, a $25 billion retailer with more than 90,000 employees worldwide. No stranger to managing functions across vast geographic regions, Almeda’s most recent position with Staples was vice president of global human resources. In that capacity, Almeda supervised vice presidents of human resources for Staples’ four primary business units. Earlier in his career with Staples, he served in various roles including vice president of global HR administration, vice president of worldwide HR integration, and vice president of European strategy based in Belgium. Prior to joining Staples, Almeda held a management position with The Hertz Corporation, a $4.5 billion division of Ford Motor Co.
Almeda is an active member of the Society for Human Resources Management (SHRM); serves on the Board of Directors of the New England Human Resources Association; and is an advisory board member of both The Workforce Institute at Kronos, and the Executive Program in Work-based Learning Leadership at the University of Pennsylvania/Wharton. A sought-after expert on HR issues, he has presented at or been published by organizations such as The Conference Board, Harvard Business School, and CMO Magazine.
In addition to earning a bachelor’s degree in marketing, Almeda also holds a master’s degree in HR management, and a doctoral degree from The University of Pennsylvania’s Wharton School/Graduate School of Education.
Veronica Baz holds a Bachelor of Arts Degree in Political Science at the Technological Autonomous Institute of Mexico (ITAM) and an MBA degree from the Fuqua School of Business at Duke University.
For 9 years (2007-2016) Veronica was the General Director of the Centre of Research for Development (CIDAC), one of Mexico’s most prestigious thinks tanks, where she developed new strategies to allow public policy proposals to have a greater impact on national decision-makers.
She is author of the book Myths and Realities of Successful Enterprises in Mexico (2008) and co-author of The Power of Competitiveness (2005). Hundreds of articles of hers have been published in some the most important Mexican newspapers and magazines, such as Expansion and Reforma, where she currently has an Op-Ed column. Frequently she is interviewed by national and international media and is a recurrent speaker on a wide variety of topics, particularly, productivity, human capital, and social entrepreneurship.
Today she leads a site she founded called profesionistas.org.mx. It is one of the most visited sites in Spanish regarding job search, career path, and work skills. She also sits in boards such as The Workforce Institute at Kronos and Laureate Group in México.
Group HR Director, Merlin Entertainments
As of April 2016, Natalie joined Merlin Entertainments PLC as Group HR Director. Merlin Entertainments is the largest European entertainments company, running 110 visitor attractions in 23 countries across four continents, including brands such as LEGOLAND Theme Parks, Madame Tussauds, and Sea Life.
Prior to her current position, beginning in 2008, Natalie served as HR Director for the UK & Ireland for Sodexo, transforming the company’s approach to diversity and equality in particular. During her time as HR Director, Sodexo was recognised by a number of third party organisations for its diversity agenda, and was ranked number 1 in 2010 by DiversityInc in the top 50 companies for diversity. In 2012, Natalie was promoted to Human Resources Director for Sodexo On-Site Services Europe, with responsibility for 150,000 Sodexo employees across 24 European markets. Following a major organisation restructure, in early 2015 Natalie took on the role of SVP HR Global Corporate Services, responsible for an employee base of 160,000 employees across 67 countries, delivering quality of life services to many of the world’s most renowned global corporations .
After graduating in French and International Relations from the University of Warwick in 1992, Natalie developed a varied HR career with UK based and international roles in Kingfisher PLC and Barclays PLC before joining AstraZeneca PLC as UK HR Director in 2006.
Natalie has won a number of professional awards for her commitment to diversity and inclusion. These include recognition as a diversity champion by the Employers Network for Equality & Inclusion, and the Working Mums Champion Award in 2012 for her commitment to championing working mothers. She is the Chair of Women 1st, which promotes the role of women within the hospitality industry, and Deputy Chair of People 1st. Natalie is also a member of the Prince’s Trust Women’s Leadership Group.
Senior Principal, Axsium Group
Bob Clements is Senior Principal at Axsium Group, a leading workforce management consulting firm. Mr. Clements leads its global retail practice as well as Axsium’s marketing, service strategy, and other growth initiatives.
Mr. Clements is one of workforce management’s most influential thought leaders. He is a frequent contributor to industry magazines, he is often interviewed by the press to comment on the latest industry trends, and he regularly speaks on webinars and at industry events. Mr. Clements led the National Retail Foundation’s (NRF) Association for Retail Technology Standard (ARTS) committee to establish standards for workforce management integration. He also helped developed ARTS’ Standard Request for Proposal for WFM which is widely used by retailers.
Prior to joining Axsium, Mr. Clements directed product strategy for leading workforce management solutions including Infor Global Solutions, Workbrain, 360Commerce and Simplified Workforce Solutions. Mr. Clements has also held senior management positions at Orbit Commerce, Platinum Technology and Browning & Clements. He received a Bachelor of Arts degree in Journalism from Colorado State University in Fort Collins, Colorado.
David Creelman is CEO of Creelman Research. His main interest is in helping HR leaders and CFOs better measure and report on human capital to the CEO, Board and financial markets.
David also does writing, research and speaking on the most critical issues in human capital management. His clients include think tanks, consultants, academics and organizations in Japan, the US, Canada and the EU. He publishes regularly in the US, Japan, Peru, Turkey, Brazil, South Africa, Holland, Romania and Singapore.
He has sat on many thought leader panels with the Human Capital Institute including Global Talent Management, Learning Strategies, and the ROI of Talent Management. He is collaborating with Dr. Dave Ulrich, on the topic of human capital intangibles. (see www.rbl.net “What the Fortune 100 Tells Wall Street”). He is collaborating with Laurie Bassi on improved measurement methods.
Prior to founding his own company David was brought in as Chief of Content and Research for HR.com. As the first employee of HR.com David played an integral role in growing a successful dot com; one that continues to thrive. For many years David was a management consultant in Canada and Malaysia, most notably with the Hay Group. He also taught Rewards and Performance Measures at the University of Malaya executive MBA program. Before venturing into human resources consulting, David worked in finance for Gulf Canada in Toronto and IT for Wood Gundy in London.
He has an MBA from the University of Western Ontario and a Combined Honours B.Sc. in Chemistry and Biochemistry from McMaster.
Managing Partner, Core Practice
John Frehse speaks around the world on a variety of best practices in the labor management field. John’s
experience covers a wide array of strategic issues – from analytical resource deployment modeling to
implementation planning and execution. Specific tactical problems include scheduling and shift management
to increasing employee satisfaction, health, morale and performance.
Over John’s career he has implemented solutions with Fortune 500 companies across a variety of industries.
Those projects have generated over 150 million dollars in cost savings. John has done this with diverse
workgroups across almost every industry focusing on those that do not work the traditional 9-5 schedule. His
proven approach has balanced operations and labor savings with employee morale initiatives to make sure
cost savings stick.
John is a much sought after speaker and has authored numerous white papers and articles including the 11
Keys to Strategic Scheduling. Booz Allen has awarded the Leading Idea of the Week to his strategy papers
twice. John’s article entitled “The Overtime Lie” was included in the Hall of Fame issue of IndustryWeek
Magazine. Recently he published “The Death of the 8-Hour Shift” and “The Labor Volatility Index” also in
IndustryWeek. He serves on the advisory board at HR.com for their Workforce Management practice.
Previously of Merrill Lynch, he is uniquely versed in the economic modeling of flexible labor strategies within
seasonal and variable environments and how to minimize adverse costs through performance management.
He is a graduate of Wake Forest University where he received a degree in politics with a focus on the political
China Gorman is a successful global business executive in the competitive Human Capital Management sector. She is a sought-after consultant, speaker and writer bringing the CEO perspective to the challenges of building cultures of strong employee engagement for top performance and innovation, and strengthening the business impact of Human Resources. Well known for her tenure as CEO of the Great Place to Work Institute, COO of the Society for Human Resource Management (SHRM) and President of Lee Hecht Harrison, China works with organizations all over the world to enhance their brands and their go-to-market strategies. Additionally, she serves on the Executive Committee of the Board of Jobs for America’s Graduates as well as the Advisory Boards of RiseSmart Inc. and the Workforce Institute at Kronos. China is the author of the popular blog Data Point Tuesday, and is published and frequently quoted in media properties like Fortune, Huffington Post, Inc., Fast Company, U.S. News & World Report and many others.
Vice President for Content, Checkster
John is an award-winning journalist and nationally recognized expert on leadership, talent management and smart workforce practices. For the last six years, he worked as Vice President for Editorial at ERE Media where he founded the highly popular HR and talent management website TLNT.com. Before that, he was Editor-in-Chief of Workforce Management magazine, the nation’s oldest HR and talent management publication.
During his 30-year career, he has also held editing positions at the late Los Angeles Herald Examiner and California’s Orange County Register. He was the top editor for Gannett at two statewide papers—the Great Falls Tribune in Montana, and The Honolulu Advertiser in Hawaii. He also has deep experience in magazine and online publishing, having been a group editor and editorial director at Fancy Publications in Irvine, vice president for editorial at Pets.com in San Francisco, and Editor of the San Diego Business Journal.
In addition to his work as an editor and media executive, he’s also an adjunct professor in the College of Communications at California State University, Fullerton.
SHARLYN LAUBY, SHRM-SCP, CPLP
The HR Bartender and President of ITM Group Inc.
Sharlyn Lauby is the author of HR Bartender and president of ITM Group Inc., a South Florida based training and human resources consulting firm focused on helping companies retain and engage talent.
Before starting ITM Group, Sharlyn was vice president of human resources for Right Management Consultants, one of the world’s largest organizational consulting firms. She has designed and implemented highly successful programs for employee retention, internal and external customer satisfaction, and leadership development. Publications such as Reuters, The New York Times, ABC News, TODAY, Readers Digest, Men’s Health, Mashable and The Wall Street Journal have sought out her expertise on topics related to human resources and the workplace.
Sharlyn launched HR Bartender to provide a “friendly place for everyday workplace issues.” The site has been recognized as one of the Top 5 Blogs Read by HR Professionals by the Society for Human Resource Management (SHRM). She is the author of “Essential Meeting Blueprints for Managers,” and ”Manager Onboarding: 5 Steps for Setting New Leaders Up for Success,” which are available on Amazon.
Senior Director Customer Experience & Services Marketing, Kronos
Joyce O’Donnell Maroney is the Senior Director of Customer Experience and Services Marketing at Kronos, a leading provider of software and services for workforce management. She is responsible for marketing strategy and programs for Kronos services and customer programs. She also serves as Managing Director of the Kronos Workforce Institute.
Prior to joining Kronos in 2006, Joyce served as a Vice President at BrassRing LLC for over 6 years. She was responsible for creating and leading a number of functional organizations including Account Management, Product Management, Product Support, Technical Services, Client Education, Consulting and Recruitment Outsourcing. Before joining BrassRing, she spent 7 years at Lotus Development Corporation/IBM in various sales and marketing management positions. Joyce has also held positions at Wang Laboratories, the Commonwealth of Massachusetts, Software AG, Control Data Corporation, W.R. Grace & Co., Town of Rockport, and Arthur D. Little, Inc.
Joyce chaired the Advisory and Finance Committee for the Town of Nahant and is a former member of the boards of Girls Inc. of Lynn, the Children’s Trust Fund and the Association of Employment Professionals.
Joyce holds an MBA in Finance from Boston University Graduate School of Management in Boston, MA and a BA in Biology from Middlebury College in Middlebury, VT.
Founding Partner, Future Workplace
Jeanne is Founding Partner of Future Workplace LLC, a firm that provides executive education to HR leaders and high-potential managers to build the skills & capabilities needed for success in the workplace of the future. Jeanne’s two previous books are on the topic of corporate universities and are entitled Corporate Quality Universities and Corporate Universities: Lessons in Building a World-Class Work Force. Her latest book is entitled The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today (Harper Collins, 12th printing) and focuses on how organizations and individuals can prepare for the future workplace.
Jeanne is also the Founder of the 2020 Workplace Network, a consortium of 40 companies who convene bi-annually to discuss, debate and share how to prepare for the future of work. Jeanne consults with and creates customized programs for companies on topics such as: social media literacy, global mindset, and building generational IQ. In addition, Jeanne has written articles and has been profiled in such publications as AACSB, Association of Business Schools, Chronicle of Higher Education, CLO Magazine, Financial Times, Fast Company, Harvard Business Review, Harvard Management Update, HR Executive, Journal of Business Strategy, TRAINING, T&D Magazine, Outlook, a publication of Accenture, People & Strategy Journal, and Workforce Management Magazine. Jeanne is also a Contributor to Forbes Magazine with a column entitled 2020 Workplace: Preparing For The Future.
Jeanne was previously Vice President of Market Development at Accenture. She is a graduate of both University of Connecticut and Boston University.
Chief Employment Officer, Cal Poly Pomona Foundation
As the chief employment officer, Dennis Miller is responsible for overseeing the human resources function at Cal Poly Pomona Foundation. The Foundation is an auxiliary organization of the California State University system – the “CSU”. The CSU system provides higher education to over 460,000 students annually – the largest higher education system in the country.
The Foundation exists to provide support California State Polytechnic University, Pomona – better known as Cal Poly Pomona. The services provided to Cal Poly Pomona include commercial operations such as dining venues, bookstore, student housing, and a hotel & conference center. Additionally, the Foundation administers grants, contracts, and endowments for the university.
In this role – which he has held for about 10 years, Miller continues to evolve the company’s human capital management strategy including talent development and acquisition, benefits, compensation, and employee engagement programs – all designed to help maximize the overall support provided to the university in an ever changing environment.
Miller has served as the Chair of the HR Committee for the Auxiliary Organization Association (AOA). The AOA is a 93 member organization designed to support the 23 campuses of the CSU. He has also served on several auxiliary committees such as the Executive Committee for the AOA, a committee which exists to facilitate the roles of individual auxiliaries for their respective campus.
Early in his HR career, Miller led the evolution of the HR function during a period of high growth in an IT outsourcing company – Systems Management Specialists (SMS). During Miller’s 6 year tenure, SMS grew from about $20 million in annual revenue to over $150 million, and evolved from a single state employer with about 100 employees, to a multi-state employer with about 1000 employees. A short list of the customers serviced by SMS include CBS, Rockwell, Westinghouse, Farmland, American Re-Insurance, Beckman Instruments, Allergan Pharmaceuticals, Esprit, Mitsubishi, AVCO Financial, Nestle, Ochsner Medical, and others.
Miller is an active member of the Society for Human Resources Management (SHRM) and is an advisory board member of The Workforce Institute at Kronos.
In addition to earning a bachelor’s degree in business, Miller holds a master’s degree in HR management and development from Chapman University, and has earned certification as a Senior Professional in Human Resources from HRCI.
NEIL E. REICHENBERG
Executive Director of the International Public Management Association for Human Resources (IPMA-HR)
Neil has worked for IPMA-HR since December 1980, initially as the Director of Government Affairs and since 1996, as the Executive Director. He is the chief staff executive and is responsible for the overall management of the Association. IPMA-HR is the premier public sector human resource management association.
Mr. Reichenberg speaks and writes frequently on human resource and employment issues. He has given presentations in North America, Europe, Africa, Asia, Central America, and the Middle East. He has presented papers at international conferences and United Nations meetings. He has testified before the United States Congress.
Mr. Reichenberg is a graduate of the University of Maryland and New York Law School. He has been admitted to the Bar in the District of Columbia and New York. He is a member of the American Society of Association Executives (ASAE), which awarded him the designation of Certified Association Executive. He worked previously for a law firm specializing in labor and employment law.
Partner and Research Director at Future Workplace
Dan Schawbel is a Partner and Research Director at Future Workplace, an executive development firm dedicated to rethinking and reimagining the workplace, with members including Disney, GE, American Express, Google and Amazon. Dan is also the Managing Partner of Millennial Branding, a Gen Y research and consulting firm. He is the New York Times and Wall Street Journal bestselling author of Promote Yourself: The New Rules For Career Success (St. Martin’s Press) and the #1 international bestselling book, Me 2.0: 4 Steps to Building Your Future (Kaplan Publishing), which combined have been translated into 15 languages. Dan is a columnist at both TIME and FORBES, and has been featured in over 1,200 media outlets, such as “The Today Show” on NBC, “Street Signs” on CNBC, “The Nightly Business Report” on PBS, “The Willis Report” on Fox Business, “Fox & Friends” on Fox News, NPR, People Magazine, The Economist and Wired Magazine. He’s spoken at Google, NBC Universal, McGraw-Hill, Oracle, Harvard Business School, MIT, Time Warner, IBM, and CitiGroup. Dan was named to the Inc. Magazine 30 Under 30 List in 2010, the Forbes Magazine 30 Under 30 List in 2012, and BusinessWeek cites him as someone entrepreneurs should follow.
Vice President Workforce Management, Ralph Lauren
Mark Wales has over 30 years of retail experience both in the US, Europe, and Asia with leading retailers, such as Ralph Lauren, Williams-Sonoma, Selfridges, and Tesco. He has provided retail consultancy with IBM and Price Waterhouse Coopers, where he has worked with many other leading brands in the US. His expertise centers on how to implement and drive benefit from the more challenging projects such as ERP, eCommerce, and Workforce Management. His recent focus has been on developing a next generation model for workforce management that drives company performance through impacting the customer experience by investing in the employee experience. He believes that the role of workforce management is to coordinate and facilitate the various critical activities into a management discipline that brings Operations, Stores, Planning, HR, Training, Payroll, Finance, Corporate, Logistics, Planning, and Legal into a holistic approach. In this way the modern retailer can create and sustain real performance improvement.