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Posts from the ‘All Blog Posts’ Category

Market Basket Saga – New Beginning

Artie T thanks supportersAn agreement was reached last night for Arthur T. Demoulas (ArtieT) to buy Market Basket from his cousin’s family and take control of the company again as CEO.  Those of you following this story know that this has been a twenty year battle that in recent weeks has taken this company to its knees.  This is a remarkable story of how employee and customer loyalty can shape the destiny of a business.  In his first public speech since his firing in June, ArtieT thanked his employees and customers in this moving speech this morning.

One thing he said this morning encapsulates the spirit behind this employee led movement, “The workplace here at Market Basket is so much more than just a job.”  Lots of leaders say this, but the trustworthiness of this leader led his employees to put their livelihoods on the line for him.  Congratulations to Market Basket for getting their company back in business.

Other posts on the Market Basket story:

Is Employee Engagement Ever a Bad Thing?

Market Basket According to the HR Bartender.  What Does Employee Engagement Look Like? This.

Market Basket Employees Willing to Fight for Leader


Stories of US Workers- 1 in One Hundred Million

Today we are launching the Kronos “1 in One Hundred Million” video series to celebrate US workers. Our technology touches over 35 million people around the world every day – and every one of their stories is different. This video series will focus on how each of the individuals featured feels about his or her job – and the ways in which those jobs shape them as individuals.

Our first story features Chris Merrick, a 34-year veteran firefighter from Brookline, Massachusetts. You can hear about Chris and his love for his job and his firefighting brothers below. I dare you to get through this story without getting a little teary.

The series features interviews by Lea Thau, a Peabody Award-winning producer and director, who created The Moth Radio Hour and produces and hosts the podcast “Strangers”. The series is directed by five-time Emmy® award-winning director and producer Alan Chebot, founder of Parallax Productions and best known for the nationally syndicated TV series “The Wild Wild Web” and acclaimed documentary “Song for New Orleans”.

You can view a trailer for the series at and get a preview of the first three episodes that will be released. Tell us what you think about these stories. And is there somebody whose story you’d like to see us include in this series?

Internships Benefit Interns and Employers

Today’s guest post is written by our board member, Ruth Bramson.  Ruth is the former CEO of the Girl Scouts of Eastern Massachusetts.

When a student walks across the commencement stage and receives a diploma, can we say confidently that his or her experience is complete to tackle ‘a real job’?   If they held an internship as part of their preparation, the answer is more likely to be ‘yes.’

Internships provide the integration of knowledge with experience and enable students to apply their knowledge outside the classroom walls and put theory into practice –  thus equipping the students to approach the complex problems of the world.    By putting theory into practice, students are prepared to fully contribute to an organization.

In return, bright, engaged interns provide added value – a good return on the investment with the students’ energy, intelligence and time.  These individuals bring a new prospective to ingrained ways of managing and help redesign processes that are tired and have been overwhelmed by multiple iterations.

Internships are a three-way partnership among an institution of higher education, the internship organization, and the student.  They provide hands-on learning opportunities, teaching students how to collaborate closely with colleagues across all levels of the company. The experiences provided are not like what students get in a classroom. They provide opportunities to confirm or confound what is found in textbooks and set forth in classroom lectures and, in so doing, add another dimension to the student’s portfolio of experiences.

A well-supervised intern comes away with increased self-awareness, exposure to habits of professional behavior and practice, an expanded social and professional network, and resume building experience. They gain a deep understanding of the interconnectivity between individual effectiveness and organizational outcomes.  Internships connect classroom learning with on-site learning, and companies benefit from the expertise of the student, the additional manpower, and opportunities to recruit from a pre-selected and tested pool of applicants.  Companies also benefit by demonstrating a commitment to the next generation of leaders and the access to talented faculty at the partnering institution.

It is likely that the demand for internships will continue to grow.  A 2010 survey report by the Association of American Colleges and Universities noted that 73% of employers  stated a desire for higher education to put more emphasis on “the ability to apply knowledge and skills to real-world settings through internships and other hands-on experiences.”  Internships are one of the most valuable ways to source top talent for full-time positions .  And importantly they give employer and intern time to assess fit for the organization.  Studies also show that the retention rate is higher for employees who had previously interned at the company versus employees who had not interned – so internships pay off as long-term talent acquisition and retention investments.

Content-rich internships provide learning, growth, and networking opportunities.  More than 80% of graduating college students at top U.S. universities have had at least one internship, according to a study done by Forbes magazine.

Students want internships that allow them to grow, stretch, and contribute.  When companies treat interns like an extra pair of hands or a fill-in for vacationing employees without investing in the content of the assignment, this inevitably leads to an unhappy, unfulfilled intern.  Documented details about assignment, deliverables, and key measurable goals are key ingredients.  Additionally  flexibility is increasingly important to Millennials.  Technology allows people to be productive anytime and anywhere, and young talent looks for firms that offer flexible work options they can take advantage of.

Having a strong mentor/supervisor, particularly for women and minorities, decreases the feeling of isolation and increase probability of retention.   Surrounding the intern with inspiring colleagues, opportunities to collaborate, and exposure to clients and external partners enhances the experience.

The obvious conclusion is that internships provide value for all parties concerned, bringing invaluable thinking to drive innovation and growth, regardless of market uncertainty.  And assessing the current data, they are a strong part of a well-designed workforce, today and going forward.

Our internship program at Kronos has grown steadily in recent years, providing us with much needed bandwidth, and in a number of cases with new Kronos employees.  How does your organization incorporate interns into your talent plan?

Friday Round Up - 

Articles by and about Kronos:

New Time Well Spent #Cartoon: #fillinstrategy

An American Dream to reach higher via @SmarterCafe

Is recruiting employees from a struggling competitor a proven talent acquisition strategy? via @fmoreno44

Podcast: Creating #HR #Analytics That Matter via @WF_Institute

Why you messin’ with my Java? via @SmarterCafe

Competition and Collaboration: 2 C’s of Success via @SmarterCafe

Software Support Therapy? via @SmarterCafe

The Human Resources Technology Revolution Is Upon Us via @subadhra_cws #HRTechConf

City of Houston: Workforce Analytics Provides Real-Time Intelligence to Improve Operations and Reduce Costs

Tighten the Gap: Three Strategies for Addressing the #SkillsGap in #Manufacturing via @IndustryWeek

How much is employee absence really costing your organization? Calculate absence cost now:

Join the biggest and best #KronosWorks yet! Register now and save $200.

Delivering Continuous Improvement w/ Labor Performance Measurement @IndustryWeek #IWWebinars

Learn how Ingalls Health System embedded its #WFM solution into the org’s culture to support its Triple Aim goals.

Buddy Punching Abuse Runs Rampant #WFM #BuddyPunching #Attendance #Business #PublicSector #KronosInc