Going Global? Get a Translator
Thursday, 03. 15. 2012 – Category: All Blog Posts, HR Technology
Today’s guest post is from our board member, Bob Clements and addresses the wisdom of engaging local expertise in the design and implementation of global workforce management systems.
In 1981, President Carter toured Japan and China shortly after leaving the White House. During this tour, he was asked to speak at a small college in Japan. [...]
The Voices You Choose
Monday, 02. 27. 2012 – Category: All Blog Posts, Meaning of Work
The following is a guest post from our board member, William Tincup. I’ve been having interesting conversations with William for over 5 years. Whether I’ve agreed with what he was saying or not, he always makes me challenge my assumptions.
Like most parents, my parents cared deeply about who I hung around with when I was [...]
Let’s Talk About Spaceships
Tuesday, 02. 14. 2012 – Category: All Blog Posts, Labor Market, Labor Productivity, Workforce Development
The following blog post is courtesy of our board member David Creelman. He explores the impact of increasingly sophisticated robotics on the future of hourly jobs. Readers may also want to check out this recent article from the Atlantic Monthly regarding one American case study of how the tough management decisions get made regarding the [...]
Retail Customer Service Still Counts
Tuesday, 02. 7. 2012 – Category: All Blog Posts, Customer Satisfaction, Employee Retention
According to this recent study from the Axsium Group and Empathica, over 50% of North American retail shoppers do not feel that employees appear to be genuinely interested in serving them. Eighty percent of respondents indicated a positive impact on their shopping experience when staff appear motivated and eager to serve them. According [...]
On The Road With Elements of Successful Organizations
Thursday, 02. 2. 2012 – Category: All Blog Posts
I’ve had a lot of fun recently promoting our new book, Elements of Successful Organizations. We’re selling books at a steady clip on Amazon, and have received great feedback from those who’ve read it. By the way, don’t worry about the “out of stock” message on Amazon. Stock is on its way to them.
I talked [...]
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This is a practical and thought-provoking compilation of experiences focused on what drives and sustains successful organizations. Its contributing authors, all well-respected individuals from academia and industry, go beyond theory showing the reader wisdom — and a roadmap for growing and sustaining any organization.
John Boudreau, PhD, Professor and Research Director, USC’s Marshall School of Business and Center for Effective Organizations
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