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The Role of Frontline Managers in Retaining Hourly Workers

Employees don’t quit companies – they quit managers.   But is your company giving managers the tools that they need to retain their hourly workers?  

Even in industries characterized by high churn, a company that empowers its managers can reduce the cost and inefficiency caused by needless turnover. 

In this article, we focus on how a business unit can improve retention of hourly workers by giving frontline managers the tools, training, and latitude they need to keep their best hourly workers.

We encourage you to comment on the site and share your tips and tricks with other managers.   Set up an RSS feed to receive monthly installments on retention.  

If you’re ready to deploy strategies to reduce unplanned turnover and increase the retention of hourly employees, start by downloading The Role of Frontline Managers in Retaining Hourly Workers.

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3 Comments Post a comment
  1. Cool.. have you got anymore info on this matter The Workforce Institute » The Role of Frontline Managers in Retaining Hourly Workers cool Rgds … Rob Rasner Magic Castle

    May 8, 2011
  2. Yes indeed — employee quit managers. Good point

    May 14, 2011
  3. Joyce Maroney #

    Rob – We published a book last year that includes this as a chapter entitled “Creating the Workforce – and Results – You Seek”. You can purchase this book on

    Joyce Maroney

    May 26, 2011

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