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It’s All About Bob(bie) – Strategies for Winning With Your Employees

The 3rd book in the series published by The Workforce Institute at Kronos cleverly introduces nine common workforce management pitfalls as seen through the eyes of frontline employees Bob and Bobbie. Through a collection of practical ideas, innovative practices, and tips on how to win with your employees, you’ll learn how to unburden your workforce, put the best team on the field, and help your people do their best every day through continuous improvement and innovation.

Written by some of today’s most respected leaders in workforce management, HR, and HCM, It’s All About Bob(bie) is a how-to guide for creating a virtuous cycle of employee engagement, customer satisfaction, and bottom line success in your 21st century workplace — for everybody from the frontline workforce to the CEO. You can learn more about the book from Editor Joyce Maroney in the video clip below. (Order on

Click here if you have a promotional code to download the eBook version for free.


What People Are Saying: 

David Shadovitz, editor, Human Resource Executive  

“This book will become a go-to resource for professionals who want to assemble the building blocks of organizational excellence through workforce excellence – yet it is also a book for anyone interested in workplace trends and the changing composition of today’s workforce. I particularly enjoyed the book’s Bob and Bobbie characters. What an enjoyable and unique way for the reader to be introduced to nuggets of insightful information, definitive workplace research, and first-hand experience of top industry leaders and managers.”

Jim Wiggett, chief executive officer, Bebe Stores, Inc; former CEO, Jackson Hole Group, former CEO, 

“The battle for talent is intense. A driving vision for workforce planning can be a competitive advantage in this marketplace. This book does an excellent job of collecting powerful viewpoints that can help everyone. Very clever approach!”

Dr. Nick Bontis, professor of strategy, McMaster University; director, Institute for Intellectual Capital Research, Inc.

“The most important competitive weapon for modern management rests with your ability to harvest the full potential of your organization’s employees. This book is mandatory reading for leaders that want simple strategies to leverage human capital. I highly recommend it, and be sure to get a copy for all your supervisors, too.”

Alexia (Lexy) Martin, MA, principal, HRTech Value; former vice president of research and analytics, Sierra-Cedar (previously CedarCrestone); former managing editor, IHRIM Workforce Solutions Review.

“This is one of those books you will want to read from the first story through each chapter, to the very end, for thoughtful advice on how organization can really have happy employees, loyal customer, and better results than ever. And the cartoons cleverly embellish the stories and advice.”

Elements of Successful Organizations

Elements of Successful Organizations

Elements of Successful Organizations: Achieving Strong Leadership, Smart Management and an Engaged Workforce is the second book in the series published by The Workforce Institute at Kronos. This insightful anthology, written by some of today’s most distinguished human capital management thought leaders, looks at the similarities that successful organizations share and provides actionable advice on how to replicate this success in one’s own organization. By examining the changing nature of leadership, providing examples of effective management at all levels, and uncovering best practices for engaging a workforce, this book empowers organizations with practical ideas for optimizing their 21st century workplace.

What People are Saying

There is an art and a science to building a successful organization—and this book captures the essence of both. I’d highly recommend placing it in a prominent spot on your bookshelf. The content is abundant, useful, and actionable. If you want a collection of thought leadership ideas that will enable your organization to work smarter in any economic environment—pick up your copy today.
— Nick Bontis, PhD, Director, Institute for Intellectual Capital Research

A must-have resource for workforce management covering how to develop your own skills to master the science of complexity and emerging technologies including my favorite — analytics. This rich toolkit will make you a smarter manager and help you build employee engagement with powerful ROI.
— Alexia (Lexy) Martin, Director, Research and Analytics, CedarCrestone

My experience—both in the business world and academia—supports this book’s view that there are three defining elements needed for any organization to deliver value and have long-term success. This is an insightful and engaging book for anyone setting vision and making organizational decisions today—and for those preparing to be future business leaders.
— Mike Boyd, PhD, Professor, Bentley University and Stonehill College

Individually and collectively the authors in this book tap into their experiences and define the attributes of a successful organization. They go beyond theory, providing practical advice any organizations will profit from.
— Debra Engel, Senior Executive Adviser to emerging growth organizations in Silicon Valley, CA; Board Member Upwardly Mobile, Inc., Institute for the Future, and Entrepreneurs’ Foundation; former Senior Vice President, 3Com Corporation

This book is a jewel. It provides compelling insights into the key elements of the very pulse of an organization…what must be identified and nurtured for sustained and efficient growth.
— Deborah Barbara, Principal, D Barber Consulting and Associates, former VP HR Aspect Communications & VP HR Quantum Corporation; recipient HR Symposium’s Excellence Award

Not only a superb book, but an essential one for anyone who wants to understand the critical components of organization success. I recommend this book to business leaders at all levels.
— Karen Beaman, Chief Executive Officer and Global Strategic Advisor, Jeitosa Group International; former HCM Product Strategist PeopleSoft

Contributing Authors

David C. Almeda, EdD, GPHR, SPHR, Vice president, Human Resources, Kronos Incorporated
Ruth N. Bramson, CEO, Girl Scouts of Eastern Massachusetts
Karen Brennan-Holton, Senior Executive, Accenture HR Transformation and Talent Management
Andy Brantley, President and CEO, the College and University Professional Association for Human Resources (CUPA-HR)
Susan M. Cantrell, Research Fellow, Accenture Institute for High Performance
Christine Carmichael, Director, Public Sector Practice Group, Kronos Incorporated
Kristin Charles, PhD, SPHR, Assessment Scientists, Kronos Incorporated
Bob Clements, Senior Principal, Axsium Group
David Creelman, CEO, Creelman Research
Jay Hargis, MSHR, Director, Learning and Leadership Development, Tufts Medical Center
John Hollon, Vice president, and ERE Media
Steven Hunt, PhD, SPHR, Principal Director, Business Execution Practices, SuccessFactors, Inc.
Donna Klein, Executive Chair and CEO, Corporate Voices for Working Families
Mark Lange, CMO, Nimsoft and Chairman, TipMarks, Inc.
Susan Meisinger, SPHR, JD, former President and CEO of SHRM
John-Anthony C. Meza, Vice President, Workforce readiness, Corporate Voices for Working Families
Mark Milliron, PhD, Deputy Director, Higher Education, The Bill & Melinda Gates Foundation
Tim Porter-O’Grady, DM, EdD, ScD(h), APRN, FAAN, Senior Partner, Tim Porter O’Grady Associates
Amy Richman, EdD, Senior Consultant, WFD Consulting

Creating the Workforce book

Creating the Workforce – and Results – You Seek

Strategic workforce management is today’s most powerful competitive lever for market success.

Creating the Workforce – and Results – You Seek (November 2010) The well-received first book from The Workforce Institute at Kronos, Creating the Workforce – and Results – You Seek address the “art and science” of workforce management, providing a roadmap for the reader interested in growing and sustaining a cohesive foundation for managing your organization’s most valuable, and expensive, strategic asset: your workforce. Each chapter, written by luminaries in the field of human capital management, serves to educate, motivate, and lead – providing practice and proven approaches for optimizing entire employee populations.

The pragmatic wisdom contained here serves to educate, motivate, and lead – providing practical and proven approaches for optimizing entire employee populations while navigating through the 21st century.
>>> Watch a video interview with Joyce Maroney, Editor

What People are Saying

There’s no question investing in the workforce will lead to better returns down the road. What’s less clear is the form that investment should take to maximize results. In this insightful and thought-provoking anthology, the contributors—all well-respected HR thought leaders you’re likely to recognize—succeed in going beyond the theory and providing readers with insightful and practical advice on the key HR issues that matter most to businesses today.
– David Shadovitz, Editor, Human Resource Executive

This book provides a comprehensive look at a segment of the workforce long missed by most management books. Its combination of practical guidance and artful advice make this an important read for frontline supervisors and management alike. The real power of the book is to take this knowledge and bring it home to your own business.
– Jim Wiggett, CEO, Jackson Hole Group, LLC

An insightful and practical compilation of frontline management experiences ideally suited to leaders looking to capture the enormous performance potential of the front line worker. Having participated in reengineering several frontline workforces at some of the finest companies in the world, I can attest to the quality and value that this anthology presents. Well done!
– Michael H. Mitchell, President, GreenLight Management Inc.

About the Editor

Joyce O’Donnell Maroney leads The Workforce Institute where she is focused on helping organizations address human capital management issues that affect productivity and organizational performance. She is an avid blogger (www.workforceinstitute. org) and has frequently been quoted on topics impacting the workforce in The Boston Globe, Boston Herald, Boston Business Journal, Chicago Tribune, Chicago Sun-Times, Human Resource Executive, SHRM Online, Workspan, and on The Wall Street Journal Radio Report.

In her 30 years of high tech experience, Maroney has held sales, marketing and customer service leadership positions at companies including Lotus/IBM and BrassRing. She holds an MBA from Boston University and a BA in Biology from Middlebury College.

Contributing Authors

Jared Bernstein, former Senior Economist, Economic Policy Institute
Ruth N. Bramson, CEO, Girl Scouts of Eastern Massachusetts
Andy Brantley, President and CEO, the College and University Professional Association for Human Resources (CUPA-HR)
Charles Chieppo, Principal, Chieppo Strategies, LLC
Tammy Cowser, MBA, PHR Human Resource Professional
David Creelman, CEO, Creelman Research
Aaron Fausz, PhD, Change Management Consultant, Center of Expertise, Kronos Incorporated
Steven Hunt, PhD, SPHR Director of Business Transformation Services, SuccessFactors
Mel Kleiman, Founder and President, Humetrics
Autumn D. Krauss, PhD, Senior Scientist, Kronos Incorporated
Tim Lett, Executive Vice President, Corporate Development, Knightsbridge
Debbie McGrath, CEO,
Mark Milliron, Deputy Director, Postsecondary Improvement US Program, The Bill & Melinda Gates Foundation
Dan Nottingham, Senior Product Manager, Kronos Incorporated
Andrew M. West, Product Marketing Manager, Kronos Incorporated

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32 Comments Post a comment
  1. We suffer over at ours from loads of traffic but very few commenters apart from our own group. Maybe this will help them? Love the blog.

    November 13, 2010
  2. Craig Petry #

    The organizations that learn the value of having the best workforce will also benefit from having a competitive advantage that the completion cannot easily replicate.

    December 1, 2010
  3. I would like to read this before I encourage my customers to order so I can talk to the information in the book.

    Thank you!
    Mechelle Beaudry
    Project Manager V
    Kronos East Healthcare

    May 17, 2011
  4. Warsame Hassan #

    Can I see the table of content of this book?

    May 23, 2011
  5. Joyce Maroney #

    Mechelle – you can order this book on the Planet at

    May 26, 2011
  6. Hello,

    I would like to procure the above two books, kindly provide me with a proforma invoice and payment method.

    Thanks and Regards

    January 8, 2012
  7. Joyce Maroney #

    You can order these books on for $21.95 each. Thanks for your interest!

    January 12, 2012
  8. I am interested in finding a copy of Elements of Successful Organizations as a potential text for a course in our Masters in Human Resource Management. Amazon indicated it is out of print. Are there any other sources where I might find this text?

    January 19, 2012
  9. Isaac Dixon #

    I too would like to see the table of contents. I really want to see more integration of diversity into strategic discussions about management development. We have an issue in America with difference in the workplace and unless we train managers/decision makers to behave differently we will continue to lose out on valuable talent.

    The US Education Department has launched a study of disparate discipline rates for students of color in virtually every school district in America. The differences are significant and long standing. I mention this because expulsions and suspensions ultimately impact who enters the workforce and how they enter. It also decides who manages and who does not.

    June 18, 2013
  10. Mark24 #

    Hi, do you allow guest posting on ? 🙂 Please let me know on my email

    June 7, 2017

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